Q1 Who are Smart Nation Ambassadors?

Smart Nation Ambassadors are volunteers who support the Smart Nation and Digital Government Group’s co-creation efforts, by engaging citizens on Smart Nation and digital government initiatives. This could involve teaching someone how to use digital tools, or getting valuable feedback on digital government initiatives. As a Smart Nation Ambassador, your contribution will help to build a Smart Nation where people live meaningful and fulfilled lives, enabled seamlessly by technology, with exciting opportunities for all.


2. What skills/experience do I need to become a Smart Nation Ambassador?

We are looking for individuals with an interest in helping others live digitally enabled lives, and who are preferably digitally/mobile savvy. Briefings and training will be provided, depending on the type of opportunities you sign up for.


3. What opportunities are open to me as a Smart Nation Ambassador?

  • SCOPE (Smart Nation Co-creating with Our People Everywhere) is a co-creation platform spearheaded by the Smart Nation and Digital Government Group that facilitates testing of digital government initiatives in development and feedback gathering from citizens. These insights help us to enhance our digital government services to be more accessible and convenient for all. Smart Nation Ambassadors will join us in engaging citizens during such events.
  • Provide one-on-one assistance at Digital Clinics run by the Infocomm Media Development Authority (IMDA), and help participants, especially seniors, become more proficient with their mobile devices., This includes teaching them how to connect to wi-fi hotspots, personalise accessibility tools on their devices, and adjust phone settings and functions (e.g. text size, magnifier function, voice-to-text function, using cloud settings) to best suit their needs.

These are just some of the opportunities that you will be able to participate in. If you have ideas on how you can help others to live, work and play in a Smart Nation, let us know!


4. How much time do I need to commit as a Smart Nation Ambassador? How long is each event?

There is no minimum number of events to volunteer for! But we hope that you will find it exciting, fulfilling and meaningful to participate in at least two (or more) of our events.

The estimated duration of each event is:

  • SCOPE: ~1-3 hours, during working hours or weekends, subject to your preference and availability.
  • Digital Clinics: ~3 hours, during working hours, on weekdays.


5. How do I sign up to be a Smart Nation Ambassador and start volunteering?

To sign up to be a Smart Nation Ambassador and register for upcoming events, click here.


6. Who can I contact for further information on Smart Nation Ambassadors?

Email us at Ambassadors@smartnation.gov.sg for more information.




Last updated on 05 Apr 2019